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shared_mailboxes_in_office_365

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shared_mailboxes_in_office_365 [2018/04/09 09:56]
127.0.0.1 external edit
shared_mailboxes_in_office_365 [2018/05/01 16:07] (current)
Dan Mundy
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 ===== Process to convert ex-employee to shared mailbox ===== ===== Process to convert ex-employee to shared mailbox =====
  
 +  - Confirm ADSync is working
 +  - Change the user's password in AD
   - First, hide from GAL. This can't be done __after__ converting to a shared mailbox (weird sidenote: [[Hide user from GAL in Office 365]])   - First, hide from GAL. This can't be done __after__ converting to a shared mailbox (weird sidenote: [[Hide user from GAL in Office 365]])
   - Go to the Admin console in Office 365 and select Exchange from the options to the left of the screen   - Go to the Admin console in Office 365 and select Exchange from the options to the left of the screen
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   - Now you can unassign the Office 365 license from the user   - Now you can unassign the Office 365 license from the user
   - (If using Dirsync) Make sure you don't delete the AD account - doing so would delete the shared mailbox. Change the password of the user, and then disable them. Move them to an OU so that it's obvious this account is no longer an active employee but not to delete it   - (If using Dirsync) Make sure you don't delete the AD account - doing so would delete the shared mailbox. Change the password of the user, and then disable them. Move them to an OU so that it's obvious this account is no longer an active employee but not to delete it
 +  - Just leave the Office 365 account in place but unlicensed
  
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shared_mailboxes_in_office_365.txt · Last modified: 2018/05/01 16:07 by Dan Mundy